Senior counsellor

Job Description

Position:

• Senior  Counsellor  (Only Female)

Key Responsibilities:

1. Counselling & Guidance:

• Engage with prospective students via calls, emails, online chats, or in-person meetings to understand their educational goals and guide them on suitable programs.
• Provide detailed information about course offerings, eligibility, admission processes, fees, and scholarships.

2. Lead Management:

• Follow up on inquiries from various channels such as phone calls, walk-ins, social media, and websites.
• Maintain and update the student database using CRM software to track inquiries and conversions.

3. Application & Admission Process:

• Assist students in completing application forms and submitting necessary documents.
• Coordinate with the admissions team to ensure timely processing of applications.
• Provide information on financial aid, installment plans, and scholarship opportunities.

4. Relationship Management:

• Build strong relationships with students, parents, and other stakeholders to ensure a smooth admission process.
• Address any concerns or queries to enhance the student experience.

5. Reporting & Feedback:

• Prepare and maintain reports on student inquiries, conversions, and enrollments.
• Provide feedback to the management team on student preferences, challenges, and market trends.

6. Required Skills & Qualifications:

Education:

• Bachelor’s degree in any field (preferably in Business, Education, or Marketing).

Experience:

• 1-3 years in sales, counselling, education, or a related field (freshers with excellent communication skills are welcome).

Skills:

• Strong communication and interpersonal skills.
• Customer-centric approach and problem-solving attitude.
• Proficiency in MS Office and CRM tools.
• Ability to work independently and in a team.

Preferred:

• Experience in education counselling or student recruitment.
• Familiarity with local and international education trends and admission processes.

Salary :

• 20,000 to 40,000 / month Plus incentives

Job Location:

• Bhopal

Job Type:

• Full-time 10 am to 7 pm

For more Information Contact HR on 7047930137