Telecaller

Key Responsibilities of a Telecaller:

• Outbound Calls: Contact potential or existing customers to promote products/services.
• Inbound Calls: Answer queries and provide information on products and services.
• Lead Generation: Qualify and convert leads into sales opportunities.
• Customer Support: Address customer concerns, resolve complaints, and provide follow-up assistance.
• Sales Target Achievement: Meet and exceed monthly sales and call targets.
• Customer Relationship Management: Build and maintain strong relationships with customers through consistent follow-ups.
• Database Management: Maintain accurate records of calls, inquiries, and customer interactions.
• Market Research: Gather feedback and insights to help improve services and products.

Required Skills for Telecaller:

• Excellent Communication Skills (Verbal & Written)
• Strong Convincing & Persuasion Ability
• Knowledge of CRM Software or ability to learn quickly
• Ability to handle customer objections and rejections gracefully
• Strong Listening Skills
• Time Management and Organization Skills
• Familiarity with basic MS Office and data entry

Qualifications & Experience:

• Education: Minimum High School Diploma or equivalent.
• Preferred Qualification: Bachelor’s Degree (Any field).
• Experience: 1-2 years in telecalling, sales, or customer service is preferred.
• Freshers with good communication skills are welcome to apply

Contact: Whats App your CV to 9111589549

Email: sparkindiamail@gmail.com