CUSTOMER CARE EXECUTIVE
Job Description
Roles & responsibilities:
- respond to customer via calls, emails or chats
- efficiently handling inbounds and outbound calls
- conducting surveys
- assisting them if they are facing any problems and troubleshooting it
- fostering a healthy relationships
- making appointments that fit into the schedule of the client and customers
Skills:
- active listening
- positive attitude towards customers
- problem solving
- good communication and interpersonal skills
- time management
Requirements:
- experience in customer service or a related field.
- communication skills
- ability to remain calm
- proficiency in using customer care softwares
Location: bhopal
Salary: 8-15k per month
Qualification: bachelors degree
Experience: 6 months ( minimum)
