Sales Manager

Job Description

The Sales Manager at an automobile dealership is responsible for leading the sales team, developing strategies to achieve sales targets, and ensuring exceptional customer service. This role involves managing the entire sales process, from customer engagement to closing deals, while also ensuring that the dealership’s inventory is managed effectively.

Key Responsibilities:

1. Sales Team Leadership:

• Lead and motivate the sales team to meet or exceed sales goals.
• Conduct regular sales meetings and training sessions to improve product knowledge, sales techniques, and customer service.
• Set individual sales targets for team members and monitor performance to ensure team success.
• Develop strategies to improve sales performance, focusing on increasing vehicle sales and customer satisfaction.

2. Customer Relationship Management:

• Build and maintain strong relationships with customers to ensure repeat business and referrals.
• Oversee the sales process to ensure that all interactions with customers are positive and professional.
• Address customer inquiries, concerns, and complaints in a timely and effective manner.

3. Inventory Management:

• Coordinate with the dealership’s inventory manager to ensure an optimal selection of vehicles is available to meet customer demand.
• Monitor inventory levels and sales trends, making recommendations for vehicle orders or adjustments.
• Assist in determining vehicle pricing strategies to remain competitive in the market.

4. Marketing & Sales Strategy:

• Develop and implement sales strategies and marketing campaigns to attract new customers.
• Collaborate with the marketing team to organize promotional events, campaigns, and digital marketing efforts.
• Analyze market trends and customer preferences to recommend new sales opportunities or changes in product offerings.

5. Financial Management:

• Monitor the dealership’s sales performance and ensure that revenue goals are met or exceeded.
• Work closely with the finance department to ensure that all deals are processed smoothly, including vehicle financing and lease agreements.
• Analyze sales data and reports to make informed decisions on pricing, incentives, and promotions.

6. Compliance & Documentation:

• Ensure that all sales processes adhere to dealership policies, industry standards, and regulatory requirements.
• Maintain accurate records of customer transactions, vehicle deliveries, and sales-related paperwork.
• Ensure compliance with all state and local laws regarding vehicle sales.

Qualifications:

• Bachelor’s degree in business administration, marketing, or a related field preferred.
• Minimum of 3-5 years of experience in automotive sales, with at least 2 years in a management role.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong leadership skills with the ability to manage and motivate a sales team.
• Excellent communication, negotiation, and customer service skills.

Experience:

• 3 years(Min)

Salary:

• 35000-50000/m

Location:

• Narsinghpur