Tele Caller Executive

Job Description

Job Description:

As a Telecaller Executive for a Solar Energy Company, you will play a crucial role in generating leads and engaging with potential customers through outbound calling. Your primary responsibility will be to promote the company’s solar energy solutions, schedule appointments for sales representatives, and provide information to prospective clients. Your ability to communicate effectively, build rapport, and convey the benefits of solar energy will be essential in this role.

Key Responsibilities:

1. Outbound Calling:

• Make outbound calls to a list of potential customers provided by the company.
• Introduce the company’s solar power solutions and its benefits to the prospects.

2. Lead Generation:

Identify and qualify potential leads through engaging conversations.
Gather essential information from prospective customers, including their energy needs and current energy usage.

3. Appointment Scheduling:

Schedule appointments for the company’s sales representatives to visit or have virtual meetings with qualified leads.

4. Information Dissemination:

Provide detailed information on the various solar energy products and services offered by the company.
Address customer queries and concerns effectively, building confidence in the company’s offerings.

5. Data Management:

Maintain accurate and up-to-date records of all interactions and leads in the company’s CRM system.

6. Follow-Up:

Conduct follow-up calls with leads to nurture and convert them into potential customers.

7. Continuous Learning:

Stay updated on industry trends, solar energy technology, and the company’s products and services.

Qualifications and Skills:

12th pass or equivalent (A bachelor’s degree is a plus).
Proven experience in telemarketing, telecalling, or customer service.
Strong verbal communication and active listening skills.
Excellent phone etiquette and interpersonal skills.
Ability to convey technical information in a clear and understandable manner.
Basic knowledge of solar energy and its benefits is a plus.
Self-motivated, with a positive attitude and a passion for sustainable energy.

Salary:

7,000-15,000/month

Experience:

6 month(minimum)

Location:

Bhopal

Language:

English
Hindi