Job Description
Job Description ::::
Role – Engagement Head – Large Banking Digital Transformation Program
Domain – Banking
Location – Belapur, Navi Mumbai(Work From Office Only)
Working week – Alternate Saturday Working in month as per Bank norms
Role & Responsibilities ::::
- Being the face of TechM, at client premise, responsible for delivery assurance for all the programs and close customer interactions.
- To manage multiple complex customer programs from design and development to production with end to end delivery responsibility; ensuring delivery excellence and customer delight.
- Interface and engage with customers at a strategic level, ensuring that not only the current program requirements are met but forecast needs or issues that may arise and devise ways to address those proactively.
- Responsible for delivery operations that includes Master Incident Management.
- Responsible for ADMS, AMS, Infra Management & Security management for the programs.
- Ensure that all customer feedback processes are completed on time.
- Ensure overall program lifecycle deployment by defining resources and schedules for multiple program implementation.
- Influence customer perception positively and contribute to relationship management and drive account farming.
- Provide overall Technical/ Functional/ Management guidance to the team.
- Oversee the launch of multiple programs from concept to delivery, aligning with various stakeholders and communicating effectively with multi culture teams.
- Contribute to the Digitization drive of the Bank.
- Ensure multiple program deliveries are within the budget, up to the quality standards and as per the program delivery timelines committed to clients.
- Create a program level culture of giving the customer more for less.
- Build mechanisms for individuals and teams to innovate and reward such actions on an ongoing basis.
- Ensure that both internal as well as client driven quality and compliance norms are met.
Ensure complete contract management, including profitability and other parameters across multiple projects. - Support and cultivate a culture of completing documentation and reviews, particularly the ongoing and post project/program knowledge management related actions.
- Ensure that going forward the best practices become a part of the standard process.
- Create and maintain multiple program level dashboards to enable effective project/program management.
- Promote team work, motivate, mentor, develop subordinates and manage any conflicts within the teams.
- Align with the multiple units across teams for creating effective value chain for the customers.
- Ensure that skillsets in the team are built with the necessary certification.
- Play the role of the Mentor and Coach to the multiple program teams, sometimes working with many levels down, to both assess and develop their technical/professional capabilities.
Skills/Qualification:
- Minimum experience of 17+ years (For extraordinary fast tracker 15+ Yrs).
- Candidate should be BE/BTech/MTech/MCA only.
- Should be working as a program head/director already in his current role for Big team size program.
- Should have majorly worked on JAVA/J2EE technology.
- Should be 100% from Banking and Finance Delivery background.
- Should have experience in handling Indian customers.
- Should be comfortable to work from client office premise
Banking Domains Skills:
- Banking Retail/Corporate – Candidates may have experience in core Banking or retail baking or corporate banking.
- Cash Management/Loan Management.
- Supply Chain finance or Financing domain for retail/corporate.
- Asset & Liability Management/Wealth Management.
- Treasury or Risk Management.
- Global Payments using SWIFT or domestic payments using domestic available channels like UPI, etc.
Top 3 Mandatory Skills:
- Core Banking/Retail Banking/Corporate Banking Domain only – Minimum 4+years.
- Majorly managed and worked on JAVA/ J2 EE technologies – Minimum 7+ years (Latest experience).
- Responsible for delivery assurance for all the programs and close customer interactions (All stakeholders internally and externally).
Candidate Profile:
- Should have experience in handling Indian customers.
- Must have worked as Director or VP level currently.
- Team Size – 30+ members minimum.
Education Qualification:
- BE, BTech, ME, MTech or MCA only.
Interview Process:
- 1st Round – Techno-Functional.
- 2nd Round- IBU Head.
- Final Round with Client.
- HR round.
Industry:
- IT-Software / Software ServicesFunctional
Area:
- IT Software – Application Programming, Maintenance (Software Developer)
Note: share your cv to the given email id only *Do Not Call.*