Front Office Executive

Job Description

Job Overview:

• We are seeking a dynamic and customer-focused Front Office Executive to join our team. The ideal candidate will be the first point of contact for visitors and clients, ensuring a positive and professional impression of the company. This role involves managing the front desk, handling inquiries, and providing administrative support.

Responsibilities:

Visitor Management:

• Greet and welcome visitors in a courteous and professional manner.
• Ensure a smooth check-in and check-out process for clients and guests.
• Manage and maintain a tidy and organized front office area.

Telecommunication:

• Handle incoming calls and direct them to the appropriate department or individual.
• Provide accurate information to inquiries and transfer calls as needed.
• Manage and distribute incoming and outgoing mail.

Administrative Support:

• Assist in various administrative tasks such as data entry, filing, and photocopying.
• Coordinate and schedule appointments and meetings.
• Maintain office supplies and initiate procurement when necessary.

Information Dissemination:

• Disseminate information to employees and visitors as required.
• Ensure that relevant notices and announcements are displayed in the front office area.

Customer Service:

• Address customer inquiries and provide information about the company’s products or services.
• Resolve customer issues or direct them to the appropriate department for assistance.

Skills:

• Exceptional customer service skills.
• Well-groomed and professional appearance.
• Ability to handle stressful situations calmly and efficiently.
• Excellent organizational and time-management skills

Qualifications:

• Bachelor’s preferred

Experience:

• Proven experience as a Front Office Executive or similar role.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Ability to handle multiple tasks and prioritize effectively.

Salary:

• 8k-15k/month

Location:

• Chuna bhatti sq. Bhopal

*for more information contact our HR on: 7047930137